Support

Help with 1 Second, the music guessing game.

Hear a short clip of a song and guess it. If something isn’t working or you have a question, the answers below cover the common cases — and you can always email us.

Frequently asked questions

How do I play?

From the home screen, tap any playlist, or use the search icon to pick an artist or album. Press play to hear a clip, then make your guess. Keep going through the songs until you finish.

Do I need an account or to log in?

No. The app works anonymously — just open it and start playing. There’s no sign-up, and we never ask for your name or email.

I can’t hear any audio.

Make sure your volume is turned up — the game is designed to play even with the silent switch on. If a single clip won’t play, it’s usually a brief network hiccup: try another song or reopen the app.

Why can’t I find a certain song or artist?

The music catalog comes from Apple’s iTunes. Availability depends on what Apple provides, which can vary by region.

The home screen won’t load.

Check your internet connection and tap “Try again.” Pulling down to refresh, or fully closing and reopening the app, will reload it.

How is my data handled, and how do I delete it?

We only collect anonymous gameplay data — see our Privacy Policy. Deleting the app removes the anonymous identifier from your device; to request deletion of associated data, email us below.

Contact us

Still need help, or have feedback? Email seb.ekstrom@gmail.com and we’ll get back to you as soon as we can (typically within a few days).